Hotel Pont Royal, Paris
HOTEL PONT ROYAL
They talk about us
Our guests are in the best position to talk about our hotel. Discover their opinions and experiences during their stay in Paris.
14/02/2019 - Robin K. 88/100
Just returned from three days in this terrific hotel. Perfect location, above average size rooms! lovely presentation, clean and upscale, delightful staff great breakfast and a wonderful experience.
11/02/2019 - Sally S. 99/100
Hotel Pont Royal always provides welcome, comfort, and pleasure. The staff are friendly, professional, and helpful. The location is convenient.
06/01/2019 - Julie H. 100/100
Truly excellent. Room 209 is a junior suite woth 2 rooms and perfect for me and my daughter and son. Great location!!
04/01/2019 - Marc joseph F. 100/100
Wonderful place. Great location. Everyone was super pleasant. Plan to return.
04/01/2019 - Sunail R. 85/100
While the hotel employees provided great service, I am very surprised that this is a 5 star hotel. Although I do not have any specific complaints, the general quality of the hotel does not seem 5 star to me. I had booked a suite but due to unforeseen circumstances, we had to change our travel plans and arrive a day later than originally antiicpated, The hotel was unable to change our original booking and instead, we had to cancel our original booking and book a standard room because it was the only other room avaibale at that time. They said they could not make any changes wihtout approval from the hotel manager who would not be available until Monday (this happened late Friday night). Our check in was Sunday so we figured we could talk to the manager once we arrived, but once we got there, the hotel was at capacity and we had to make do with a standard room. I know hotel room's in Europe are on the small size, which is why I had booked a suite. A 5 star hotel would not have told us to call back 3 days later to resolve a current issue. Other than the room, the staff were all courteous, polite and helpful.
01/01/2019 - Elissa B. 99/100
Second time I've stayed at this hotel. The location is excellent. The staff is very accommodating and professional. I wouldn't hesitate to return and plan to do so in the future.
31/12/2018 - Andrea G. 99/100
Came for the location and couldn't be happier with our choice. Staff was amazing, room although small was comfortable, and very clean. Breakfast was lovely. Location very central and just where we wanted to be.
30/12/2018 - Malcom R. 87/100
Excellent hotel. Would recommend. Breakfast area a big cramped with hot food not served quickly enough when items ran out. Room perfect with excellent room service and facilities.
27/12/2018 - Teddi F. 96/100
A charming hotel walking distance from all the sites and right across the river from the Louvre. The hotel staff was accommodating and our room was comfortable.
18/12/2018 - Thomas B. 99/100
Excellent. Thank you!!
17/12/2018 - Issam M. 97/100
Excellent stay- Warm and welcoming staff- great location
07/12/2018 - Steven & Ronda D. 100/100
My wife and I were celebrating our 50th birthday's together. The trip was so much more than we dreamed it could be thanks to Hotel Pont Royal. The location, quality, and amenities at and around this luxury oasis were our sanctuary. The staff in all service areas were friendly, courteous, knowledgeable and approachable, and the location is ideal. Their concierge service rivals the best that I have ever experienced. Thank you HPR!
03/12/2018 - Will D. 93/100
My only complaint was a musty smell in the hallway exiting the elevator on the 6th floor.
30/11/2018 - Piero C. 94/100
We thoroughly enjoyed our stay and can’t wait to return- fantastic hotel!One additional small comment for improvement. We arrived Wednesday morning after a long overnight flight from the US with our young son. We arrived at 10:30 and understand early check ins are not always available. However, we asked if we could get a small something for our son to eat as he was starving and were told by reception that breakfast was over and we would have to walk to a bakery down the street. Now knowing that there is a buffet and room service; in this instance for a child bringing out a plate of croissants would hardly have been a bother . It is just that small extra gesture that one appreciates from 5 star establishments. Again, a minor comment as our stay was lovely and we adore the hotel; but just for future! My best-
22/11/2018 - Guy L. 86/100
My wife and I spent a whole week at Hôtel Pont Royal and we had a fantastic experience. The hotel is perfectly located so you can walk to every interesting site in Paris. Staff is friendly and very helpful. Our room was large enough for Paris and very clean. The bed was very comfortable. The only little glitch is the coffee in the breakfast room which should be replaced.Overall, I would rate our stay a solid 9/10.
22/11/2018 - Lowrence S. 83/100
I can't say enough about the concierge. His dining recommendations were outstanding and his help with a cancellation and a medical emergency were more than expected. I don't mean to ignore the overall quality of the staff, who were also great. The overall experience was terrific. This hotel will be at the top of our list when we next visit Paris.
20/11/2018 - Julio P. 100/100
Mickey Mouse in 501
15/11/2018 - Robert V. 100/100
Please extend our thanks to your staff, especially the Conciege staff, for their excellent assistance. We truly enjoyed our stay at the Pont Royal which enhanced our first visit to Paris greatly! Thanks for the wonderful memories!
11/11/2018 - Jean-Pierre S. 84/100
Tout très bien, richesse du déjeuner en chambre un peu moyen.
05/11/2018 - Jose Manuel M. 87/100
Très bon emplacement dans la ville. Parfait pour visiter les musées et l'Île de la Cité, les Quais, etc.