客戶評論

With wonderfully comfortable rooms and exceptional service and location.

Under the question above, re did you come alone or as a couple or as a family, I marked as a family because I was not alone or a couple, but traveling with a dear friend. Just wanted to add that the staff were all outstanding, but Zaya and Crystal at the reception desk were particularly wonderful, as were Lumi and the tall, distinguished man with gray hair and glasses who worked both in the bar and the breakfast room. The concierge gentlemen were also most helpful. We LOVED your hotel and will definitely return next year and even request the same rooms. I have already recommended this hotel to other friends!

I've stayed at Hotel Pont Royale for 4-5 years in a row. The rooms are not luxe, but very tasteful and you are well cared for. Excellent concierge, sweet, profeessional hourekeepoing people. Breakfast is lovely, all the essentials, simple and fresh. (I only wish the coffee would come quicker.) The location is very prime for exploring the left bank, many fine restaurants, and shops. Not the crush of tourists you experiience on the right bank---a much more relaxed exoerience. If you need to hit the right bank---it's a quick hop over the Seine. Safe area, tasterful rooms, warm professional staff, premium location.

Equipements sdb obsoletes

We wished the bar area was more reasonable. The very low chairs were uncomfortable and the prices were too high. within a block we could get the same drinks at less then half the price. Once we were told we could not order a cocktail because no one there could make them and we would have to wait for a bartender to arrive in about 10 minutes. When were told we could order food there but when we tried we were told it was too late. We then tried to eat at the restaurant next door and were told we could only eat at the bar so we went elsewhere.

The staff was professional and warmly welcoming. The location was absolutely perfect. Our room was charming and fairly spacious by European standards, and our view of the Eiffel Tower was fabulous! We will be returning as soon as we can.

Our stay at Hotel Pont Royal was amazing. It is located within close walking distance to several museums, restaurants and shopping and many cafe’s to enjoy the atmosphere of the Saint Germain area of Paris. The hotel staff was very professional and extremely helpful and friendly. The concierge selected wonderful restaurants each night and was very helpful with directions, ordering tickets for venues and arranging for taxis. We had breakfast there every morning and the breakfast buffet was delicious with a wide variety of breads, pastries, eggs, bacon, sausage, cheeses, juice, and yogurt, but the staff made it so much more enjoyable with their friendly and professional treatment of the guests. We had a glass of wine in the bar one night and enjoyed a quiet end to an evening after a busy day. The hotel has a lot of character in a building that has been there for 60 years. The rooms were clean and had daily housekeeping including evening turndown and daily restocking of amenities. The beds were comfortable and we slept great after packing our days full of sightseeing. I would definitely return to this hotel. It has all of the conveniences without sacrificing the old world character of Paris.

Tub had slow drain

It was a very pleasent stay! I will for sure come again other times. Thank you very much!

For your info - not a review: in your drop down menu on Where you live I do not see USA.

I wrote an email to the general manager listed in this survey to commend Julie and her terrific service. She is the reason I will come back to this hotel. Everything else was nice. But she made the difference in helping us with our room and her other recommendations. She is an asset to your organization and I hope she is recognized for it. Honestly, there are many other nice hotels in Paris. I prefer a smaller one, a more boutique French style. . But she helped us and we appreciated it. Liked our room a lot. Jeanne Marie Hill

What a wonderful place to stay! The staff was always so friendly and helpful, rooms were perfectly made. We were there during the Paris “heat wave” and the hotel was comfortable and always offered plenty of water! The breakfast staff and front desk staff were always so friendly, polite and helpful!

Very nice hotel. Friendly welcoming staff. We had 2 rooms for 4 nights, and found the rooms to be comfortable. Bed was very comfortable. Storage for clothing was good too. We loved our little Juliette balcony. Very cute and we had a nice view of the streets around us. Nice area where we stayed too. Old world charm with a French accent. Thank you for a lovely stay.

Just the right place. Great location, efficient and helpful staff, comfortable room, well appointed public spaces, enjoyable breakfast room. Would highly recommend. Would love to return.

Everything was excellent except that I was unlucky to drop by when there was a “cannicule”. The Air conditioner was at its maximum and still was barely sufficient to make the room get colder. The shampoo holder near the shower was also greenish in the room 608 where I stayed so it would be advisable to clean it with vinegar or something else that can remove this greenish color. Otherwise the staff were all wonderful: very welcoming and kind.

Merci pour l'amabilité et l'efficacité de l'équipe du Pont Royal!

Perfect place in a perfect location. Would recommend it !

We thoroughly enjoyed our stay at the Pont Royal. Everything was top shelf, room, meals and service staff. In particular, Anne Lauree was quite pleasant and very helpful. I don't think we will return to Paris but your hotel made our visit very enjoyable. Au Revoire and Merci Beaucoup

All of the hotel staff we dealt with were very helpful and efficient. Breakfast buffet exceeded our expectations .Room quality and service were excellent. Location is great with easy access to Musee d'Orsay and the Louvre.

We absolutely loved the hotel. Recommended by a friend and we couldn’t have been happier. Great location, lovely room and the staff was excellent. Will recommend to others.

The Hotel Pont Royal was everything I wanted and more. The location was fantastic, staff were friendly and helpful, and the room was so comfortable and nice. I loved my stay here and look forward to returning in the future.

Nous avons passé un séjour agréable

Nous avons séjourné dans la chambre 701 c'est une belle chambre avec une vue extraordinaire le seul bémol et une fissure du plafond jusqu'au sol à l'arrière de la tête de lit ainsi qu'un trou dans le mur qui aurait pu être dissimulé par un cadre même si la réparation de plâtre a été fait c'est un peu dommage sinon vous avez un super d'établissement effectivement

Un très bon séjour au sein de votre établissement avec un personnel aux petits soins. Accueil chaleureux et attentif. Gentillesse au bar Des chambres agréables bien qu un peu petites mais ce sont les standards parisiens. Un excellent séjour à un prix raisonnable. Un hôtel dans lequel je reviendrai avec plaisir

Belle hôtel très bien situé,on y déguste de très bons cocktails en prime juste à côté d’un deux étoiles.