HOTEL PONT ROYAL, PARIS
The Pont-Royal Hotel attaches paramount importance to the protection of personal data throughout all its activities, and thus complies with all laws and regulations on the subject. All the terms mentioned below in capital letters correspond to those defined in the European Regulation on the protection of Personal Data, which came into force on 25 May 2018.
The purpose of this Privacy Notice is to describe all processing activities carried out by the Pont-Royal Hotel from the management of the hotel-pont-royal.com website.
The Pont-Royal hotel implements all of its Personal Data Processing by applying the rules in the matter, and in particular:
- The General Regulation on the Protection of Personal Data n°2016/679 which came into force on May 25, 2018, as well as,
- the French Data Protection Act n°78-17 of January 6, 1978 as amended.
Within the framework of the activity carried out through the site hotel-pont-royal.com website, the Pont-Royal Hotel acts as the Data Controller in that the company determines the purposes and means of the Processing carried out within the framework of the present website and as described below.
The Processing of Personal Data carried out within the framework of the operation of the hotel-pont-royal.com website complies with the principles of fairness, legality and transparency. The Pont-Royal Hotel is committed to providing clear, complete and easily accessible information on the methods of execution of these processes.
The scope of the use and management of the hotel-pont-royal.com website leads the hotel Pont-Royal to carry out the Personal Data Processing detailed in the table below:
Purpose of the processing
Personal data transmitted to Pont-Royal
Legal basis of the processing
Duration of the storage of your personal data
Management of reservations
Name, first name, preferences, dates of stay, postal address, payment card number, telephone number, e-mail address, health data
Execution of a contract
3 years from the last contact with the client
Management of the policy file
Name, first name, date of birth, nationality, postal address, telephone number, e-mail address
6 months from the departure of the customer
Management of check-in and check-out
3 years from the last contact with the customer
Management of the various services offered by the hotel (concierge, bar and restaurant)
Name, first name, preferences, connection logs, customer comments/questions, payment card number, telephone number, health data
Performance of a contract and legitimate interest of the hotel
Management of the physical security of the hotel - video surveillance
Legitimate interest of the hotel
1 month from the time the images are captured
To manage the opinions and comments collected from the Client of a stay, in particular by means of a satisfaction questionnaire
Name, first name, customer comments
3 years from the date on which you were last active with us, in any way whatsoever
Management of newsletters, promotions and tourist, hotel or service offers and/or to contact you by telephone
Name, surname, telephone number, e-mail address
3 years from the date you were last active with us in any way.
Name, first name, telephone number, e-mail address
6 years from the date of closure of your file in connection with a complaint or claim.
Management of requests from data subjects regarding the protection of their personal data.
Name, first name, e-mail address, postal address
For the duration set out in the applicable legislation.
The Pont-Royal Hotel may store your Personal Data (and thus transmit them to Subcontractors) for the following purposes
In this context, the Pont-Royal Hotel undertakes to verify their compliance with the rules of personal data protection and to set up a system of data protection.In this context, the Pont-Royal Hotel undertakes to verify their compliance with the rules of personal data protection and to set up a dedicated contractual framework, under the conditions required by the aforementioned rules.
The Pont-Royal Hotel may also submit certain information to authorized persons and entities internally (employees, management) and externally, in particular to third parties authorized by virtue of legal, administrative or judicial prerogatives.
Apart from these cases, the Pont-Royal hotel does not proceed to any transmission of Personal Data without having obtained your prior consent in accordance with the applicable regulations.
In all of the above-mentioned situations, the Pont-Royal Hotel does not transfer any Personal Data outside the European Union. Nevertheless, in case of evolution towards such an operation, the Pont-Royal hotel will apply the necessary regulatory framework and adapted to the situation of the said Transfer, by ensuring:
The Pont-Royal Hotel keeps your Personal Data in order to allow you to continuously use the Platform, for a period of time necessary to achieve the purposes described above.
The data collected by the Pont-Royal Hotel is stored on the servers of a service provider located in the European Economic Area. The Pont-Royal Hotel undertakes to take all necessary measures to ensure the security and confidentiality of the data you have provided.
The Pont-Royal Hotel undertakes, as part of an obligation of means, to implement all actions to ensure the security of your Personal Data.
For this purpose, the commitments of the Pont-Royal hotel concern the application of all technical and organizational measures within the meaning of Article 32 of the RGPD, which will ensure the confidentiality, integrity and availability of Personal Data, and thus a sufficient level of protection of the latter.
The Pont-Royal Hotel team is also aware of and trained in the protection of Personal Data, including the consideration and application of the said measures.
You have the possibility to request, at any time, the exercise of your individual rights and in particular to request
All these rights can be exercised by email at the following address: email@example.com
The hotel Pont-Royal will be able, in certain cases necessary to your identification, to condition the installation and the treatment of your request to the transmission of a valid proof of identity.
The Pont-Royal Hotel undertakes to process any request concerning the exercise of your individual rights within 30 days of its receipt.This period may be extended by sixty (60) additional days in the event of complexity in the investigation of the request.
The Pont-Royal Hotel undertakes in this case to keep you informed and to follow up the said requests.
The user also has the possibility of lodging a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) online on the CNIL website, in the section dedicated to complaints.
A cookie is a text file that is inserted into the user's terminal equipment, particularly the browser, when visiting a website.
This Privacy Notice is reviewed and updated regularly, taking into account any changes in the way data is processed.This Privacy Notice is regularly reviewed and updated in view of any changes in the processing of Personal Data carried out by the Pont-Royal hotel in the context of the hotel-pont-royal.com website.
Current version dated 07/12/2022.